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Frequently Asked Questions

When can I move in?

If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.

How much notice needs to be given before I move out?

All contracts are month-to-month. However, we do require a 30-day notice before you move out.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport). For RV/Boat/Vehicle parking a copy of title, registration and proof of insurance is required.

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

How do I make a payment?

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly. Kiosk available for payments 24 hours/day.

What forms of payment do you accept?

Checks, money orders, VISA, MasterCard, American Express and Discover, and cash.

How do I know how much storage space I will need?

You can either use our Storage Calculator on our website or call our manager for assistance.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Does there have to be someone in the office to let me through the security gates?

With most units and parking spaces no. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours. However, for certain parking spaces a key is required that must be obtained in our office. If you rent a space online, our system will alert you that you have to see our office before move in.